Question 1

Access Workers: Emergency Shelter Staff, Outreach Workers,  PATH, Intake Specialists, Drop-In Center Staff, CES Hub Workers & Diversion Workers

Accepted Answer

Ideal Audience: This training is required for service providers participating in the coordinated entry system, whether serving as an access point, housing navigator, or supportive housing provider. This includes shelter staff, housing case managers, program managers, street outreach, day services, etc. It is also open to any person who wants to learn more about our community's response to homelessness.
Homeless Response System Overview
This session provides a shared understanding of homelessness and how our system is responding to it.
HMIS 101
Database training for all new system users, or returning users that have been out of the system for more than six months.
Access and Assessment
This session equips workers with best practices on engagement strategies, diversion conversations, and understanding when and how to complete a VI-SPDAT.
Training Registration Code: Access. Click here to register.

Question 2

Supportive Housing Program Staff receiving referrals through CES: Case Managers, Peer Support Workers, Housing Specialists

Accepted Answer

Ideal Audience: Any staff member serving as an Access point to the homeless response system, including street outreach, shelter intake workers, drop-in center workers, Hub workers, or any other agency serving people experiencing homelessness.
Homeless Response System Overview
This session provides a shared understanding of homelessness and how our system is responding to it.
HMIS 101
Database training for all new system users, or returning users that have been out of the system for longer than six months.
Practices in Supportive Housing
This two-part session focuses on best practices for staff that enhance housing stability for participants in our housing programs, as well as needed forms and workflows.
Housing Operations
This session covers how supportive housing teams receiving rental assistance from HSN will work with HSN’s housing locator team to help participants find housing.
Training Registration Code: Housing. Click here to register.

Question 3

Supportive Housing Program Managers receiving referrals through CES

Accepted Answer

Ideal Audience: Outreach, shelter workers or any staff designated to provide targeted navigation to people who have been assessed through the coordinated entry system in our CoC. 
Homeless Response System Overview
This session provides a shared understanding of homelessness and how our system is responding to it.
HMIS 101
Database training for all new system users, or returning users that have been out of the system for longer than six months.
Practices in Supportive Housing
This two-part session focuses on best practices for staff that enhance housing stability for participants in our housing programs, as well as needed forms and workflows.
Housing Operations
This session covers how supportive housing teams receiving rental assistance from HSN will work with HSN’s housing locator team to help participants find housing.
CoC Subrecipient Grants Training
This session covers forms and workflows for program administrators contracting with HSN.
Training Registration Code: Manager. Click here to register.

Question 4

Housing Navigator (must be approved by HSN)

Accepted Answer

Ideal Audience: RRH/PSH program staff, including case managers, peer support specialists, housing specialists and program managers.  
Homeless Response System Overview
This session provides a shared understanding of homelessness and how our system is responding to it.
HMIS 101
Database training for all new system users, or returning users that have been out of the system for longer than six months.
Access and Assessment
This session equips workers with best practices on engagement strategies, diversion conversations, and understanding when and how to complete a VI-SPDAT.
Navigation into Supportive Housing
This session covers the role of a housing navigator, criteria for supportive housing programs, and how to get someone document-ready for RRH or PSH.
Training Registration Code: Navigator. Click here to register.

Question 5

HMIS User not participating in Coordinated Entry

Accepted Answer

Ideal Audience: RRH and PSH teams receiving rental assistance through HSN, including case managers, housing specialists, and program managers.
Homeless Response System Overview
This session provides a shared understanding of homelessness and how our system is responding to it.
HMIS 101
Database training for all new system users, or returning users that have been out of the system for longer than six months.
Training Registration Code: HMIS. Click here to register.

Question 6

HMIS Agency Liaison

Accepted Answer

Homeless Response System Overview
This session provides a shared understanding of homelessness and how our system is responding to it.
HMIS 101
Database training for all new system users, or returning users that have been out of the system for longer than six months.
HMIS Agency Liaison Orientation
HMIS users that are also program managers, directors or HMIS agency “leads.”
HMIS Reports 101 & 102
Database training for all new system users, or returning users that have been out of the system for longer than six months.
Training Registration Code: Liaison. Click here to register.

Question 7

All Other Roles (if you don't fit into one of the above descriptions)

Accepted Answer

Homeless Response System Overview
This session provides a shared understanding of homelessness and how our system is responding to it.
HSN staff will contact the person requesting training to discuss course options. Other courses will be added, depending on role.
Training Registration Code: OTHER. Click here to register.

We all need a safe place to call home.

Training Signup

Homeless Services Network Training

Empowering Providers, Staff and Community Members

HSN has several monthly trainings we recommend for all new partner agency front-line staff, including:

How to Sign up for Training

Course Offerings

Access Workers: Emergency Shelter Staff, Outreach Workers, PATH, Intake Specialists, Drop-In Center Staff, CES Hub Workers & Diversion Workers

Supportive Housing Program Staff receiving referrals through CES: Case Managers, Peer Support Workers, Housing Specialists

Supportive Housing Program Managers receiving referrals through CES

Housing Navigator (must be approved by HSN)

HMIS User not participating in Coordinated Entry

HMIS Agency Liaison

All Other Roles (if you don't fit into one of the above descriptions)

We all need a safe place to call home.

Training Signup

Homeless Services Network Training

Empowering Providers, Staff and Community Members

​

HSN has several monthly trainings we recommend for all new partner agency front-line staff, including:

​

How to Sign up for Training

​

Course Offerings

Access Workers: Emergency Shelter Staff, Outreach Workers, PATH, Intake Specialists, Drop-In Center Staff, CES Hub Workers & Diversion Workers

Supportive Housing Program Staff receiving referrals through CES: Case Managers, Peer Support Workers, Housing Specialists

Supportive Housing Program Managers receiving referrals through CES

Housing Navigator (must be approved by HSN)

HMIS User not participating in Coordinated Entry

HMIS Agency Liaison

All Other Roles (if you don't fit into one of the above descriptions)